Login Information & Help
Our online and hybrid courses are delivered through the Blackboard Content Management System and are accessed through myCommNet. myCommNet is the name of our system portal that makes it easier to conduct college business, complete your coursework, check your academic progress, register for classes, and manage your college finances, all with a single sign-on.
"How can I learn more about the myCommNet makeover?"
"How can I learn about student email through Office 365?"
- Frequently asked questions about Office 365/Student email
- Email Management for Students and Faculty (YouTube playlist)
"How do I get to myCommNet and my online course?"
Before accessing your course make sure you have a compatible browser.
Ready? From a web browser go to http://my.commnet.edu or click the image below.
"How do I log in?"
To log in, simply use your current NetID and password.
A NetID is: BannerID@student.commnet.edu (ex. email@example.com)
Password for returning students: The 8-character password you currently use
Password for new students: The initial password for all new NetIDs will be based on a combination of personal information (birth date and social security number). Specifically, the following three items will make up the initial password:
- 1st three characters of birth month (with first letter capitalized)
- Ampersand character - &
- Last 4 digits of Social Security Number
So, for a user with a birth date on 10/24/79 and social security number of 123-45-6789, the initial password would be: Oct&6789. NOTE: You will be forced to change your password the first time you logon and select a security question.
"How do I find my courses?"
Once you are logged in, click the Blackboard link.
"The system isn't letting me login with my password."
"I forgot my password."
"I don't know what my password is."
- If this is your first time logging in, be sure you have read "How do I login?" above.
- You can try to reset your password here: NetID Password Reset.
- You can visit the student HelpDesk at https://websupport.ct.edu/ or call them at 860-723-0221.
"What if I have a question about using Blackboard or need technical assistance?"
Contact the Blackboard Student Support Center & HelpDesk - Click here for HelpDesk info and hours.
Check the "Support and Resourses" menu item in your course.
Getting Started contains useful tutorials on how to use many of the Blackboard Tools and the Blackboard Support menu item will provide you with contact information for technical support. These items are found in every course.
On Campus Support
You can get help Monday-Friday from 9:00 - 4:30 by calling, emailing, or visiting Katie O'Connell.
Office: Room 113